Apple has responded to the allegations on #bendgate.
“Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.
With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple..”
Apple has also mentioned that they have received only 9 complaints from iPhone 6 Plus users. So 9 iPhones out of over 10 millions came back to be fixed.
That is less than 0.0001%. And, as someone was joking on twitter, just about the sme number of BlackBerry units sold last year :)
The company says they will replace the bent iPhones for free, if they pass a so-called “visual mechanical inspection” test.
They also mention that every iPhone is tested for: Three-point bending, pressure point cycling, torsion testing, sit tests and it goes through a real-life user study. Here’s how the torture testing facility looks like.
Do you have a bent iPhone 6 or iPhone 6 Plus? Tell me how it happened and what response did youget from Apple.